For billing questions including account balances, consumption inquiries, payments extensions, late notices, service agreements, billing adjustments, reconnections of services for past due accounts, drop box, or location please call the City of Alice Water Office at (361) 668-7226 from 8:00 am to 5:00 pm, Monday through Friday or send email to Water Billing.

For customer inquiries concerning the Meter Reading Department, please call (361) 668-7222 or send an email to Meter Reading.